Introduction
Saudi Arabia is undergoing a major digital transformation, driven by Vision 2030, Neom, and Smart Cities projects. As technology reshapes industries, organizations must adopt efficient IT service management practices to stay competitive. This is where ITIL 4 plays a crucial role.
How ITIL 4 Supports Vision 2030
- Enhances IT service quality to support the rapid digital expansion.
- Optimizes business processes through structured frameworks.
- Ensures seamless IT operations for Smart Cities and digital government services.
Why ITIL 4 is Essential for Saudi Businesses
- Reduces downtime and improves service delivery.
- Aligns IT services with business goals for greater efficiency.
- Prepares IT professionals for high-demand roles in Saudi’s evolving tech sector.
Conclusion
Adopting ITIL 4 is not just an option—it’s a necessity for organizations looking to thrive in Saudi Arabia’s digital future.


